Terms and Conditions
All products, packages and events are listed on this page.
Products and programmes on this website under the John Willliams and Screw Work Let's Play names are run by The Ideas Lab London Ltd whose sole director is John Williams. The company's registered address is 20-22 Wenlock Road, London N1 7GU, UK.
The office phone number is +44 20 3290 3277 though you will usually get a quicker and better response by email on team @ screwworkletsplay.com. The default currency for products and programmes on this site and associated sites is pound sterling.
If you are having problems with any purchase made on this site or are not satisfied with your purchase for some reason, please do get in contact with us by email in the first instance at team @ screwworkletsplay.com and we will do our utmost to help you out.
Most purchases from this site should be delivered electronically and therefore immediately (unless indicated otherwise). If anything hasn't turned up within a few minutes, please check your spam folder before getting in contact. (It turns out having the word 'screw' in your domain name doesn't go down well with some ISPs like hotmail. Oops)
I may occasionally (and it is very occasional) include an affiliate link to someone else's product. That means that I will get compensated if you make a purchase using the link. This doesn't cost you any more - it simply comes out of the company's marketing budget. And you can trust that I only do this for products and services that I like so much I would still be recommending them even if I they didn't have an affiliate scheme. (In most cases these are products and services I use or have used myself.)
Ultimately my aim (and everyone else who works with me) is to help you do what you love and get paid for it. Let me know how I can help!